Last updated: October 25, 2021

Introduction

DataClay, LLC (“us”, “we”, or “our”) operates the Dataclay.com website (the “Service” or “Site”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service, as well as marketing our products and services to existing and potential customers. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible here.

Scope of this Policy

This policy applies to the primary Dataclay.com domain, all Service subdomains, and any data stored via third party companies and service providers. If any Service subdomains include their own privacy policy, those policies will also apply. This includes where you:

• Visit our website (www.dataclay.com) or other Dataclay digital properties or branded social media pages (collectively, the “Sites”)
• Are identified as a prospect or potential customer of Dataclay
• Receive communications from us (including emails, social media direct messages, phone calls or text messages)
• Apply for a job with Dataclay or are referred to us for recruitment reasons
• Provide services to Dataclay as a vendor or service provider or contact us for other purposes (e.g. regulatory officials working in their official capacity)
• Solicit services or request support from Dataclay
• Are a Dataclay customer or use the products or Services (as defined below) as a customer or an authorized user (e.g. as an employee of one of our customers who provided you access to our Services) where we or our Providers act as controller of your personal data
• Register for, attend or participate in webinars, sponsored events, trade shows, online surveys, contests or other similar promotional events organized or sponsored by Dataclay
• Interact with the Dataclay community (forums.dataclay.com)

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf (as “Providers”), to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Personal data we process and sources of personal data

While using our Service, we may ask you directly to provide us or our Providers with certain personally identifiable information that can be used to contact or identify you. We also collect information automatically, such as technical and analytical data about your interactions with our Service. Personally identifiable information (“Personal Information”) may include, but is not limited to:

Name

Email address

Telephone number

Address

Payment information

Product license or account entitlement information

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We use a variety of methods to collect Personal Information, including, but not limited to: browser cookies, web beacons, server web logs, account registration, comment forms, surveys, web forms, registration for an event or course, newsletter sign-up, placing an order for our products.

Why and how we process personal data

We use personal data in accordance with applicable legal requirements, including for the following purposes:

• To administer, monitor the usage of and to improve the Site. We may use personal data to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes and for safety and security including detecting, investigating, and preventing activities on our Site that may violate our terms of use, could be fraudulent, violate copyright, or other rules or that may be otherwise illegal. We may use information to improve our Site, to ensure that content is presented to you in the most effective manner and to allow you to participate in interactive features of our Site when you choose to do so.
• To provide, monitor the usage of and to improve the Services. We will use your personal data to provide, monitor the usage of and to improve the Services. This includes concluding contracts; billing and other account administration; user authentication and user authorization; event logging; internal research and product development; ensuring safety and security including detecting, investigating, and preventing activities on our Services that may be fraudulent or may violate copyright, contractual terms, or other rules, or that may otherwise be illegal; monitoring usage of the Service to ensure compliance with our policies; and conducting data analytics. This also includes provision of customer and technical support for the Services (including the recording of some support services provided via phone or with online conference services such as Google Meet™ or Zoom™).
• To conduct marketing (including direct marketing) and sales activities. Where permissible by local law and in accordance with our legitimate interests, we may build and maintain sales & marketing profiles of prospective and actual customers and of individuals representing them in a “customer relationship management” “CRM” database. We may combine information from different sources to better understand their interests and to provide content or information about the Services that are relevant to their business needs. E.g. We may enhance their CRM profile information with information about their activities on the Site or the Services with browsing activities on websites outside of Dataclay collected via Providers in order to target marketing to them and assess how likely they are to purchase Dataclay products and services. We may also do this to measure the effectiveness of advertising we serve to them and others.
• Employment purposes. If you have applied for a job with Dataclay, either directly or via a third party Provider, we will use your personal data for employment purposes, including recruitment and selection, to conduct background checks, to conduct onboarding if we decide to hire you, and to meet local legal obligations such as those related to health and safety and, where appropriate, diversity and inclusion.
• Other business purposes. We use personal data in accordance with law to administer our global business operations, including physical site operation, for record-keeping and corporate governance purposes, to respond to queries from individuals, and to comply with legal requirements or other such reasonable purposes related to our business operations.

Personal data sharing and disclosure

Dataclay discloses personal data to third parties in accordance with legal and contractual requirements as follows:

To third party service providers We will disclose Personal Information to Providers who process your personal data on our behalf and in accordance with our instructions and applicable law. These organizations, which will only use your personal data to the extent necessary to perform their support functions, include:

• Operational, security and marketing service providers and other business partners with whom we have entered into agreements in relation to the processing of your personal data.
• Analytics and search engine providers that assist us in the improvement and optimization of our Site and Services.
• Payment processing providers who provide secure payment processing services. Your payment card details are not shared with us by the provider.

To marketing and analytics partners We will only transfer your personal data to our marketing partners in accordance with legal requirements, including with your prior consent where required.

To third parties We will disclose your Personal Information where required to do so by law or subpoena, in order to comply with any legal obligation, or in order to enforce or apply our terms of service, and other agreements with you, or to protect the rights, property, or safety of us, our customers, or others.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some or all portions of our Service.

See here for information about managing cookies, including opting out, on different browsers:

• Google Chrome
• Microsoft Internet Explorer
• Mozilla Firefox
• Safari

Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit YourAdChoices or Your Online Choices.

To opt-out of Google Analytics, visit here. If you have accounts with third-party providers, such as Facebook or LinkedIn you may be able to control your ad preferences through your account. To learn more about preference-based advertising, change your preferences, or to opt-out, visit NAI Opt-out or DAA Opt-out.

Your choices and rights

• Opt-out of marketing email communications You can opt out of direct marketing from us at any time by checking and updating your contact details within your account, using the “unsubscribe” link at the end of all our marketing emails. If you are a customer and you opt-out of receiving marketing messages from us, you may continue to receive transactional communications from us regarding our Services.

• Managing Cookies, Targeted Advertising and Other Tracking/Analytics Technologies See our Cookies section for information about Cookies and Tracking/Analytics Technologies used on our Site and Services and about your options in relation to these technologies including relevant browser-based cookies controls and other opt-out capabilities.

• Mobile Device Settings Your mobile device may also have settings that, if enabled, restrict mobile app platforms (such as Apple and Google) from sharing certain information obtained by automated means.
• “Do-Not-Track” At this time, we do not respond to web browser “Do-Not-Track” signals. To learn more about browser tracking signals and DNT, visit All About DNT.

Security of personal data

It is our policy to use reasonable and appropriate administrative, technical, and physical safeguards designed to protect the Personal Information we have about you from loss, theft, and unauthorized use, access, modification, or destruction. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable and industry standard means to protect your Personal Information, we cannot guarantee its absolute security. We recommend that you use secure passwords to protect your accounts and data, as well as ensuring that you do not share or reuse passwords with multiple providers or services. 

Payments made on the Site are made through our payment gateway provider. Payment details you provide will be encrypted using secure sockets layer (SSL) technology before they are submitted to us over the internet. Personal data you supply to our payment gateway provider is not within our control and is subject to the Provider’s privacy policy and terms and conditions.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers and any third-party services that we use for data immediately.

How to contact Dataclay about privacy

If you have any questions about this Privacy Policy, please contact us via our webform.

Personal data retention and deletion

We retain personal data only for as long as is needed to exercise our legal obligations and for appropriate business purposes. To request data deletion, use this form.

Changes to this Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You can check when this Policy was last revised by referring to the “Updated” date at the top of this Policy. If you do not agree with the privacy practices disclosed in the Policy, we recommend you stop using our Site and Services.

Additional information – Europe

See the Data Processing Addendum for more information.

Additional information – residents of California

See the Data Processing Addendum for more information.