Frequently Asked Questions
If you can't find the answer to your question, you can submit a support ticket to us.
Can I purchase an annual subscription for QUE?
Yes, but this must be purchased directly through Dataclay sales and is currently not available online.
Are Templater and QUE separate subscriptions? Can they be purchased as a bundle?
Currently, Dataclay only offers Templater and QUE subscriptions separately.
Can I process more than 50 jobs with the free QUE trial?
By default, the QUE free trial is limited to 50 jobs, but Dataclay is planning to add the ability to make custom requests for additional jobs for developer testing.
Can I use Google Sheets and QUE simultaneously with Templater?
Yes, but you will need to set QUE as the Templater data source and then integrate Google Sheet either directly via the QUE API, or using QUE’s built-in integration with Zapier.
Can QUE load balance jobs between two or more satellites?
QUE does not offer load balancing of jobs at this time. You can manually assign jobs to specific satellites, but you will need to verify all required assets and resources (including fonts and plugins) are installed and/or available on any satellite to which you assign a job.
